Customer Service and Sales Supervisor

Job Introduction

At Tarmac, ‘who you are’ matters.  We want to get to know you.  If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer. 

We are currently looking for a Customer Service Supervisor and Sales to lead our friendly customer service team in Hendy, South Wales. Here at Tarmac, we are working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds.

Main Responsibilities

Reporting directly to Customer Service Manager, you will be responsible for managing the Internal Sales, Orders and BA team for the Colchester. This includes receipt of customer sales enquiries through to invoice. Accurate input of all enquiries into our system as well as monitoring the progress of all deliveries.  This role will also entail working closely with the Planning Supervisor to ensure customers are kept informed at all times allowing us to plan our fleet to meet relevant commercial demands.

Other duties will include;

• Lead on site Health and Safety policy and procedures at all times
• Liaise with customers regarding invoice queries
• Develop the team through coaching & training

The Ideal Candidate

The ideal candidate should be able to demonstrate previous work experience in both commercial and customer service roles gained within a fast-paced environment.

Specific requirements;

• Experience managing a dynamic team
• Strong Commercial acumen
• Ability to work under pressure
• Customer Interface skills, dealing with stakeholders of varying seniority levels both internally and externally
• Team Player
• Effective communication skills both oral and written

Why Us

We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits:

• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc.
• Access to our Employee Assistance helpline for free and confidential advice
• Training and development opportunities

Interested? Why not click here to find out more?  Go on… are you ready to build your future?

At Tarmac we are passionate that our workforce reflects the communities where we operate. Our ambition is that everyone regardless of level, role, or background will enjoy an environment of respect, inclusion and belonging. We actively remove barriers to ensure everyone is supported and can reach their potential with us. We take active steps to encourage people from a broad range of backgrounds to apply for jobs at Tarmac as we believe a diverse, inclusive company will enable everyone to thrive. We are a disability confident employer and will make reasonable adjustments as required. We are committed to support part-time and flexible working and believe getting the balance right is critical to personal and professional success.