ON HOLD - Customer Service and Sales Supervisor

Job Introduction

At Tarmac, ‘who you are’ matters. We want to get to know you. If you share our values and are proud of a job well done, collaborative in working well with others and ambitious to make things better, then have a read of what we have on offer.   

We are currently looking for a Customer Service Supervisor and Sales Supervisor to join our team in Pontyclun, South Wales (CF72 8PG). Commutable from Cardiff, Caerphilly, Bridgend and Barry.

We’re working hard to create a dynamic and inclusive environment and it’s important that our people come from a variety of different backgrounds. Home working is available.

Main Responsibilities

Reporting directly to the Internal Sales Manager, you will be responsible for managing the Internal Sales and Customer Service teams for the Hendy office. This includes receipt of customer sales enquiries through to invoice.

Accurate input of all enquiries into our system. This role will also entail working closely with the Planning Supervisor to ensure customers are kept informed at all times allowing us to plan our fleet to meet relevant commercial demands.

Other duties will include;

• Lead on site Health and Safety policy and procedures at all times
• Liaise with customers regarding invoice queries
• Develop the team through coaching & training

The Ideal Candidate

The ideal candidate should be able to demonstrate previous work experience in both commercial and customer service roles gained within a fast-paced environment.

Specific requirements;

• Experience managing a dynamic team
• Strong Commercial acumen
• Ability to work under pressure
• Customer Interface skills, dealing with stakeholders of varying seniority levels both internally and externally
• Team Player
• Effective communication skills both oral and written

Why Us

We offer an extensive range of career development opportunities and industry-leading rewards, incentives and benefits: 

• Home working
• Bonus scheme
• Enhanced holiday entitlement
• Contributory pension scheme  
• Access to the Tarmac Reward website with discounts on retailers, holidays, etc. 
• Access to our Employee Assistance helpline for free and confidential advice 
• Access to join our Employee Communities inc. BAME; LGBTQ+; Working Parents 
• Training and development opportunities 

Interested? Why not click here to find out more?  Go on… are you ready to build your future? 

Tarmac is an equal opportunity employer. We are committed to creating an inclusive work environment for all employees and actively encourage applications from all sectors of the community.